Acceptable Use Policy

1. Purpose

TriveniCo is a place for merchants and customers to do business, and it works only when everyone acts in good faith. This policy describes what is and is not allowed on TriveniCo, and it applies to everyone who uses the platform, including merchants, customers, and visitors. By using TriveniCo, you agree to follow these rules.

2. Prohibited content

The following content is not allowed anywhere on TriveniCo:

• Illegal goods or services. Anything whose sale, possession, or promotion violates applicable law.
• Infringing content. Material that violates copyright, trademark, or other intellectual property rights, including counterfeit goods.
• Fraudulent or deceptive content. Fake listings, misrepresented products, or schemes designed to mislead buyers.
• Harmful content. Malware, exploits, or anything that threatens the safety or security of users or their devices.

3. Prohibited behavior

The following behavior is not allowed on or against TriveniCo:

• Spam. Sending unsolicited bulk messages, promotions, or invitations.
• Scraping. Automated collection of TriveniCo data at scale without permission.
• Security abuse. Probing systems, attempting unauthorized access, credential stuffing, or interfering with the platform's operation.
• Platform manipulation. Creating fake accounts or reviews, artificially inflating rankings, or otherwise gaming the marketplace.

4. Marketplace seller conduct

Sellers on the TriveniCo marketplace must describe products accurately, deliver orders as promised, honor their published refund and return policies, and respond to buyers in good faith. Sellers may not list prohibited content, use deceptive pricing, or misrepresent where or how goods are produced.

5. Enforcement and consequences

TriveniCo may take action when this policy is violated. Depending on the severity and whether the conduct is repeated, consequences may include a warning, removal of content, suspension of an account, or permanent termination. TriveniCo may also escalate serious violations to law enforcement or other authorities as required.

Account actions can be appealed by contacting support@trivenico.com.

6. Reporting abuse

To report a violation of this policy, email abuse@trivenico.com. Include as much detail as you can, such as the account, listing, or content involved and why it violates this policy. TriveniCo reviews every report and follows up as appropriate.