The Internet's
Main Street

Yes, our Free plan is truly free — no transaction fees, no hidden costs, no time limit. We make money when businesses upgrade to paid plans for advanced features like AI Coach, custom domains, marketing automation, and priority support. You keep 100% of your revenue on every plan.

Absolutely! On the Starter plan ($19/mo) and above, you can connect your own custom domain (e.g., www.yourstore.com). We handle SSL certificates automatically. On the Free plan, you get a free subdomain like yourstore.trivenico.com.

We support Stripe, PayPal, Square, Razorpay, eSewa, Khalti, Paddle, and Lemon Squeezy. You can connect multiple gateways simultaneously — your customers choose their preferred payment method at checkout. We don't charge any additional fees on top of the gateway's standard rates.

Yes! Our PWA-enabled POS works fully offline. You can process sales, accept cash, and manage inventory without internet. All data syncs automatically when you're back online. Perfect for markets, pop-ups, or areas with spotty connectivity.

Yes, our Migration tool supports one-click imports from Shopify, WooCommerce, Square, Wix, BigCommerce, and CSV files. Products, customers, orders, and images transfer automatically. Most migrations complete in under 10 minutes.

You choose a voice, set your business hours, add your services/FAQs, and define fallback rules (voicemail, transfer to human, SMS). Get a dedicated business phone number instantly via Twilio. The AI answers calls 24/7, books appointments, answers questions, and sends you transcripts.

Never. Your data is yours — we don't sell it, share it with advertisers, or use it for anything other than providing our service. All data is encrypted at rest and in transit. We're SOC 2 Type II certified, GDPR compliant, and undergo regular third-party security audits.

Free plan: email support (48hr response). Starter: priority email (24hr). Everything: phone, chat, and email (4hr). Enterprise: dedicated success manager, 24/7 phone, custom SLAs. All plans get access to Academy courses, docs, and community forum.