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Whether you're a merchant needing support, a partner wanting to collaborate, or just have a question — we'd love to hear from you.

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Merchant Support

Existing Merchants

Technical help, billing questions, account issues, feature guidance for existing merchants.

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🛒

Sales & New Accounts

New & Prospective Merchants

Pre-sales questions, plan comparisons, custom quotes, enterprise solutions, onboarding help.

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🤝

Partnerships & Business

Partners & Business

Integration partnerships, affiliate program, agency program, investor relations, press inquiries.

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We typically respond within 24 hours. Urgent issues? Email urgent@trivenico.com

Our Offices

TriveniCo is a globally distributed team with our headquarters in Kathmandu

🇳🇵

Kathmandu

Nepal

Address: Thamel, Kathmandu 44600

Role: Headquarters

Team: Engineering, Product, Design, Support

Established: 2021

Timezone: UTC+5:45

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Singapore

Singapore

Address: Raffles Place, Singapore 048623

Role: APAC Hub

Team: Sales, Partnerships, Marketing

Established: 2022

Timezone: UTC+8

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San Francisco

USA

Address: SoMa, San Francisco, CA 94105

Role: Americas Hub

Team: Sales, Marketing, Business Development

Established: 2023

Timezone: UTC-8

We're a remote-first company with team members in 20+ countries.

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